TERMS AND CONDITIONS

Here you can find our shop’s terms and conditions.

DELIVERY

 

We ship orders with an International Courier directly from Liguria. Delivery costs are free from 53£. Otherwise the expedition costs are 9,90£.

The delivery takes from 3 to 4 working days.

The shipments are processed from Monday to Friday. The orders taken after 11.00 (Rome GMT) are delivered the day after and those which are taken after 11.00 of Friday will be delivered next morning

PAYMENTS

 

On our shop online you can safely pay using the following payment methods:

online by your account Paypal or your Credit Card (Paypal has a lentless fraud screens, address and card verification checks, and 128-bit encryption)

bank transfer (the order will be shipped upon receipt of your bank transfer). Below you can find the data for the bank transfer:

Farm Cuvea by Luca Gastaudo

Via Sottotorre, 17

18035 – Rocchetta Nervina (IM)

RETURNS

 

Our legislation guarantee the right to withdraw from a purchase when you shopping online.

So if you have change your mind about your order you can send back the product within 30 working days from the day you received it and send us an email to info@cuvea.co.uk or phone us to the number 0039 0184 1956080

You don’t have to explain why and the only cost you have to bear is that of returning the product to our address:

Farm Cuvea di Luca Gastaudo

Via Sottotorre 17

18035 – Rocchetta Nervina (IM)

ITALY

Cuvea will refund you entirely as soon as possible (anyway within 14 days from the date of your email).

Of course, to exercise the return right you have to ensure that the product is undamaged and not used.

Damaged products

 

If your products are damaged we will refund you or we’ll send you another products. So if you received a damaged product please make a photo of the product and email us to info@cuvea.co.uk or call us to our number: (+39) 0184 19 56 080.

PRIVACY

This document constitutes the “Privacy Policy” of the portal www.cuvea.co.uk and will be subject to updates.
This page describes how to manage the site in relation to the problems of the processing of personal data of users who use it.
The information contained herein are intended to provide clarification, particularly on how, on the timing and nature of information that the owner gives users when they connect to web pages, regardless of the purpose of the link.
This website carries an informative and commercial, as it provides information on the products and price lists of our company and allows users to place orders directly online.
Where it becomes necessary to collect personal information for other purposes, this will be clearly shown in information law, projecting the data collection form, in order to enable transparency and user awareness.

Ownership of the treatment
The owner of the data is Azienda agricola Cuvea, with headquarters in Via Sottotorre 17, 18035 – Rocchetta Nervina (Imperia).

Anonymity
The web site navigation in areas not registered can take place in a completely anonymous, even using pseudonyms.

Transparency
When we need to collect personal information, this is explained with a special statement prepared under Italian law and community, which shows, among other things, the intended purpose.

Invisible collection of data
The web server of our site require users browser only the information strictly necessary to establish communication.

Essentiality
Azienda agricola Cuvea collects personal information only when it is essential for the achievement of the stated purpose.

Data quality
We follow quality standards in the management of information – such as the direct collection by the person – attempts to minimize the possibility that they used the incorrect information.

Data retention
Unless otherwise stated the person concerned or other legal obligation, the archives containing personal data are kept for the time necessary to provide the service.